How can we help?

Open the listing or its House, choose one of your own listings, and send the offer. You can add cash or Paltaa Coin and a note with evidence under “More options”.

Yes, while it is still submitted or shortlisted — before the owner accepts it. Any cash held for it is released at once.

Cash in an offer is held the moment you submit it, so an offer the bidder cannot honour never reaches an owner. The hold is released the instant your offer is declined, withdrawn, outbid to acceptance, or the exchange is cancelled.