Platform Guideপ্ল্যাটফর্ম গাইড

How Paltaa Works

Step-by-step guides for Paltaa House and Paltaa Chain exchanges.

Two people choose each other and approve.

In Paltaa Chain, members choose each other directly. After both accept, items travel via Steadfast to the private Paltaa Hub with a 72-hour retrade window before final home delivery.

  1. 011. Choose what you start with

    Select which of your listed products you want to offer in the Chain.

  2. 022. Choose who to exchange with

    Browse products listed in the Paltaa Chain catalogue and send a direct exchange request for the item you want.

  3. 033. Both owners approve & pay

    Nothing moves until both participants accept and pay the platform and courier fees.

  4. 044. Swap again for three days at Hub

    Steadfast collects the item to the private Paltaa Hub. During the 72-hour window, you can retrade with any other eligible chain item without double delivery charges.

  5. 055. Delivered to final destination

    When the 72-hour window closes, Steadfast delivers each Hub item to its final recipient securely.

A three-day offer window, then a two-person exchange.

The three-day timer is for choosing an offer before a deal is accepted. After approval, a House exchange is between two members.

  1. 011. Bring it in

    List the item for Paltaa House. It is checked and photographed so every bidder sees the same thing.

  2. 022. Members offer items

    While the timer runs, anyone can offer one of their own listings in exchange.

  3. 033. Pick one offer

    When the timer ends you choose the offer you want. Everyone who offered is notified.

  4. 044. Hand over safely

    Both members approve the delivery and shown fees before shipping. Each side pays their own courier quote plus the ৳20 Paltaa platform fee, then confirms receipt with a one-time code.

Questions before you swap

What is the difference between Paltaa House and Paltaa Chain?
Paltaa House is a timed offer window where multiple members can propose trades and the owner picks their favourite offer. Paltaa Chain is a direct request and multi-member loop network with an optional 72-hour retrade hold at the central Hub.
Is random matching used?
No. Random matching is not used anywhere. You browse the catalogue, choose the exact item you want to swap with, and send an intentional proposal directly to that owner.
How does delivery work?
Home pickup and delivery across Bangladesh are handled securely by our courier partner Steadfast, verified by a one-time secret handover code.
What happens if the other owner does not accept?
If the recipient does not accept your exchange request within 7 hours, the request expires and your reserved funds are returned to your Paltaa wallet immediately.

Ready to exchange?

List something you no longer use or browse items currently available for exchange.

Explore Paltaa House